Terms & Conditions
Last Updated: June 2026
Welcome to Swarna Style. These Terms & Conditions govern your access to and use of the My Swarna website, products, services, and online jewellery shopping platform. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website immediately.
Acceptance of Terms
By using the My Swarna website, creating an account, placing an order, or interacting with any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
About My Swarna
My Swarna is an online jewellery store offering a wide range of gold jewellery, silver jewellery, diamond jewellery, gemstone jewellery, fashion jewellery, and related accessories for customers across India. We strive to provide accurate product information, competitive pricing, and a secure shopping experience.
Eligibility to Use
You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian. By using our website, you confirm that you have the legal capacity to enter into a binding agreement under applicable Indian laws.
Product Information and Pricing
We make every effort to ensure that all product descriptions, specifications, images, pricing, and availability details displayed on the website are accurate and up to date. However, slight variations in colour, size, design, weight, finish, or appearance may occur due to photography, screen settings, craftsmanship, or manufacturing processes.
All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. My Swarna reserves the right to modify product prices, discontinue products, or correct pricing errors at any time.
Orders and Acceptance
Placing an order on our website constitutes an offer to purchase a product. My Swarna reserves the right to accept or reject any order for reasons including product unavailability, pricing inaccuracies, suspected fraudulent activity, payment issues, or violations of these Terms & Conditions.
An order shall be considered confirmed only after successful payment verification and order confirmation from My Swarna.
Payments
We accept payments through secure payment gateways, including credit cards, debit cards, UPI, net banking, wallets, and other approved payment methods. Customers are responsible for providing accurate payment information.
My Swarna is not liable for payment failures, delays, or interruptions caused by banks, payment gateway providers, internet issues, or third-party service providers.
Shipping and Delivery
Orders will be processed and shipped according to our Shipping Policy. Estimated delivery timelines are provided for convenience and may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances. My Swarna shall not be held responsible for delays beyond its reasonable control.
Customers are responsible for providing accurate shipping details. Additional charges may apply for re-delivery resulting from incorrect address information.
Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy and Cancellation Policy. Customers are encouraged to review these policies before making a purchase.
Customized, engraved, personalized, or made-to-order jewellery items may not be eligible for cancellation, return, or refund unless they arrive damaged or defective.
Intellectual Property Rights
All content available on the My Swarna website, including logos, product images, graphics, designs, text, videos, icons, website layout, and branding materials, is the exclusive property of My Swarna and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from My Swarna.
User Conduct
By using this website, you agree not to:
- Provide false or misleading information.
- Engage in fraudulent or unlawful activities.
- Attempt unauthorized access to website systems or customer data.
- Upload harmful software, viruses, or malicious code.
- Interfere with the operation or security of the website.
- Violate any applicable laws or regulations.
My Swarna reserves the right to suspend or terminate access to users who violate these terms.
Limitation of Liability
My Swarna shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use the website, products, or services. While we strive to provide uninterrupted access, we do not guarantee that the website will always be error-free, secure, or continuously available.
Privacy and Data Protection
Your use of the website is also governed by our Privacy Policy. By using our website, you consent to the collection, processing, and use of your information as described in the Privacy Policy.
Third-Party Links
The website may contain links to external websites or third-party services for customer convenience. My Swarna does not control or endorse these websites and is not responsible for their content, privacy practices, or terms of use.
Modifications to Terms
My Swarna reserves the right to update, amend, or revise these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting on the website. Continued use of the website after updates constitutes acceptance of the revised terms.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or transactions conducted through it shall be subject to the exclusive jurisdiction of the competent courts in India.
Contact Information
For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:
My Swarna
Email: support@swaranastyle.com
Phone: +91 8127104159
Address: 7/622 Vikas Nagar , Lucknow - 226022















